How To Arrange Abolishment Of Services Before Demolition

How to arrange abolishment of electricity, gas and NBN services before your demolition begins in Queensland.

Planning to demolish or relocate your home in Queensland? Before demolition can begin, your electricity, gas and NBN services all need to be formally abolished, not just disconnected. Here’s how to arrange each one.

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Step 1: Electricity Abolishment

To cancel your electricity service ahead of demolition, you’ll need to request an abolishment, not a disconnection, from your energy provider.

How to apply:

  • Contact your electricity provider and request an abolishment.
  • Provide them with your vacate date and your National Meter Identifier (NMI), which you can find on your electricity bill.
  • Once your application is processed, they will confirm the cancellation date.

Step 2: Gas Abolishment

Like electricity, gas services must also be abolished before demolition, if your property is connected.

How to apply:

  • Contact your gas provider and request an abolishment of the service.
  • Provide them with the vacate date for your property.
  • As with electricity, your gas provider will issue confirmation once the service is cancelled.

Step 3: NBN Abolishment

If your property is connected to the NBN, it must also be abolished before demolition can take place.

How to apply:

  • To cancel your NBN service, complete the online form on the NBN Co website (link to be added by the team).
  • Make sure you mention that the property is being demolished.

Why this matters for your timeline

Providers need time to process an abolishment request and confirm a cancellation date, so it’s worth starting this process as soon as your demolition date is confirmed rather than leaving it until the last minute. Demolition can’t safely proceed while live services are still connected.

Where Mackay & Sons fits in

Once your services are abolished, we can help make sure the rest of your demolition or relocation project stays on track. If you’re not sure where abolishment fits in your overall timeline, our council approval guide walks through the wider process from inspection to removal.

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Talk to us about your demolition or relocation project and we’ll help you understand what needs to happen, and when.

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What's the difference between an abolishment and a disconnection?

An abolishment permanently removes the service connection to the property, which is what's required before demolition. A disconnection typically just pauses the service and can be reconnected later. Make sure you specifically request an abolishment, not just a disconnection, from each provider.

What information do I need to give my electricity provider?

Your vacate date and your National Meter Identifier (NMI), which you'll find on your electricity bill. Your provider will confirm the cancellation date once the application is processed.

Do I need to abolish gas as well as electricity?

Yes, if your property is connected to gas, it needs to be abolished before demolition, the same as electricity. Contact your gas provider, give them your vacate date, and they'll confirm once the service is cancelled.

How do I cancel my NBN connection before demolition?

Complete the online abolishment form on the NBN Co website, and make sure you mention that the property is being demolished.

When should I start arranging abolishment of services?

As early as possible once you have a confirmed demolition date. Providers need time to process the request and confirm a cancellation date before demolition work can begin, so leaving it late can hold up your project.

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